Recently, there have been a lot of articles and rankings swirling around regarding colleges and universities that use social media well. Earlier today, USATODAY College posted their article “The 20 colleges making the best use of social media.” This article left me speechless.
Firstly, I wasn’t on twitter when the article and the twittergate aftermath exploded. I was actually at BU’s Fitness and Recreation Center. (Yes, they too are on twitter). When I checked my phone post-workout, I was shocked by the number of tweets regarding the article on my timeline. Of course I knew BU tweeps are active online, but I was proud to see so many of my fellow students responding in defense of BU’s social media presence. After reading the article and seeing comments left by some of my friends, I left my own comment and decided to write a blog post about how and why BU really is succeeding with social media.
Admittedly, I definitely have a personal bias in this situation. Not only am I a proud Terrier, but social media is definitely my thing. Admittedly, I love twitter. I have a bracelet with my twitter handle on it, it’s a serious obsession. Social media has essentially taken over my life: I work as the Digital Media Program Assistant for BU’s Dean of Students Kenn Elmore, who is a pretty influential tweeter himself. In this job, I help advise and contribute to BU’s social media presence and engagement. I help tweet and blog for the Dean of Students Student Blog, @BU_FYI, and I’ve worked to make some of the BU SCVNGR treks. I also speak at BU Orientation for all incoming students, giving advice on how to get engaged on campus, specifically focusing on how BU uses social media. Needless to say, I’m passionate about my University and it’s social media presence, so this article hit home.
I’m not really sure how USAToday College missed or overlooked BU’s social media presence, especially since they’ve approached me about blogging for them about social media in the past. (With my crazy schedule last semester, I unfortunately didn’t have time to contribute anything, and at that point hadn’t ever blogged before, so I was hesitant.) I know @USATodayCollege has tweeted with BU people before, so I’m definitely lost on how they didn’t include the University in their list.
Here are a couple examples on BU’s social media use, just in the past semester. @BUERC has recently been using social media to share study tips as well as the services they offer. I’ve had friends say to me, “Did you know BU has an Educational Resource Center? I saw it on twitter yesterday!” Students had been completely missing resources we offered because these departments didn’t know how to reach them. The entire University has been making a huge social media push and it’s clearly showing with engagement online. @MugarLib tweets, blogs, you name it. @BUDiningService has foursquare tips and ran aSCVNGR trek earlier this year, giving out BU Convenience Points (aka college student gold) as prizes. Boston University KNOWS social media. Take a look at this (very minimal) list of BU tweeters that I compiled for the class of 2015, if you’d like to see a couple more examples.
Harvard ranks as number seven on the list. Let me just say this: I think the entire social media community needs to get over their infatuation with Harvard. Yes, Zuck went there. We get it. That doesn’t automatically make them social media pro’s. In fact, in conversation with @JoselinMane the other day about some @BostonTweetUp University-related things for this fall, we discussed how there are basically no Harvard tweeters showing up in Boston. I’m sorry, Harv, but Scarlet > Crimson in this case (I think even The Harvard Hoochies will agree with me on this one).
Syracuse University comes in at second, and is potentially the only deserving ranking on the list. I actually grew up just outside of Syracuse, and considered enrolling there myself. There are definitely influential tweeters, awesome professors, engaging discussions, and good content coming from SU. One of my favorite things to follow on twitter is #RotoloClass, which is led by @rotolo, a professor @iSchoolSU. Using the hashtag, I can keep up with the class discussion from Boston, and they have some great ideas. It’s also the alma mater of @dens, the co-founder of @foursquare.
As for the rest of the list, I’m dumbfounded how some schools are on this list. For starters, Notre Dame’s number one status? That is by far the biggest joke. If your requirements for first place are having alumni, athletics, and libraries on social media, I’m pretty sure BU still would have beat ND. The methodology of these rankings was not only unexplainable but embarrassing for USAToday College. If you want to be a trusted news source, you need to research your work and then be able to stand up for what you publish. However, USAToday College has already said via twitter that they made a mistake and are working to reevaluate their rankings, which is not only humble but also greatly appreciated.
If the response of BU’s twitter community doesn’t show the influence of BU across social media platforms, I don’t know what will. I look forward to seeing USAToday College’s updated article soon, and hopefully Boston University will receive some well deserved recognition.
